Frequently Asked Questions
We love to talk about printing. If you have any questions that are not listed here do not hesitate to contact us. Our service professionals can give you the answers you need to assure you are getting the highest quality and lowest cost for your project.
1) How long does it take for you to complete my order?
There really isn't a short answer to this question. Some jobs can be produced in minutes and some jobs may take days. Let us know when you need your job completed and we'll let you know if it can be done. We go to great lengths to meet your most stringent demands.
2) What is a "proof"?
A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you online or printed on paper which can be viewed in our office or delivered to you. Read our information regarding types of proofs so you are aware of what you are looking at.
3) Do I still need to approve a proof if I bring my work in on disk?
It may seem like a proof wouldn't be needed in this case, but it really is. Output devices process digital information using a variety of processing languages. Your approval of the proof which we will provide assures that the output device used has correctly interpreted and processed the information you have provided.
4) How do I go about getting an estimate from you?
Well, since you are here, we would suggest you use our online quote/order form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote is to give us a call, and talk with one of our customer service representatives.